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Technical Service

Technical Service

The Kremers customer service team is fully at your disposal.

Prevention is key – we are by your side.

It is in the nature of things that machines – even when designed to be robust and reliable – will eventually require technical intervention. The Kremers customer service team is fully at your disposal. With us, you can request both regular maintenance as well as repairs in the event of downtime. As you already know: prevention is the best strategy, and we are happy to support you in exactly that!

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Planned Maintenance
For planned maintenance, every service visit is prepared thoroughly and down to the last detail. We define which components should be inspected and, if necessary, overhauled. Our technicians bring the appropriate spare parts with them, ensuring that your machine is optimally prepared for continued operation by the end of the day.
On-Call Repairs
We do everything within our power to keep your downtime as short as possible. If necessary, even Florian Kremers – the owner of the company – will personally come to your site to get your machine running again. This service visit is also carefully prepared in advance, ensuring that all required spare parts are immediately available.
Integrated customer service
Our technical service offering applies not only to the machines we manufacture ourselves, but also to the machines of all manufacturers we represent. With us, you receive technical service that is flexible, reliable, competent, and cost-conscious.